FAQs

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

All custom orders require a processing time of 1-2 weeks. This can vary depending on production demand. We assure you it will be worth the wait!

WHICH CURRENCY WILL I BE CHARGED IN?

We process all orders in USD currency. 

HOW DO I CANCEL OR CHANGE MY ORDER?

If you need to make changes to your order you will need to contact us within 24hrs of placing the order.

DO YOU SHIP WORLDWIDE?

Yes, we do, free shipping is included around the whole globe!

I WANT TO RETURN MY ITEM, WHAT DO I DO?

You are free to return your order within 30 days as long as it is unused or broken and in its original packaging. You can read our Refund Policy at the bottom of this page.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 48 hours!

 

support@knutsford.co